Can you set up in a clean test environment that has no sensitive data and replicate? If your environment is dependent on some proprietary tools/modules/FSAL, can you replicate using non-proprietary tools?

 

Frank

 

From: David Hansen [mailto:davidh@weka.io]
Sent: Tuesday, May 12, 2020 12:54 PM
To: support@lists.nfs-ganesha.org
Cc: Michael Echavarría <mechavarria@penguincomputing.com>
Subject: [NFS-Ganesha-Support] Ganesha Support

 

Hello Ganesha Support Team,

 

I'm working with a partner to install Ganesha. Unfortunately I'm not permitted to pass any logs due to strict security protocols. I am hoping to find out if there is a possibility to facilitate a call with a US citizen to help understand what we are seeing. 

 

At a high level, we are installing nfs-ganesha 2.8.4 with a relatively basic configuration. After starting a load with ANSYS, ganesha appears to fail. Running a previous version of Ganesha, we noticed some files became "invisible" which was the original issue. 

 

If this request is possible please let me know. 

 

Thanks

 

--

David Hansen 

Support Engineer

WekaIO, Inc.  |  Radically Simple Storage™

Support Line: +1 (855) 969-4030