Can you set up in a clean test environment that has no sensitive data and replicate? If your environment is dependent on some proprietary tools/modules/FSAL, can you replicate using non-proprietary tools? Frank *From:* David Hansen [mailto:davidh@weka.io] *Sent:* Tuesday, May 12, 2020 12:54 PM *To:* support(a)lists.nfs-ganesha.org *Cc:* Michael Echavarría <mechavarria(a)penguincomputing.com&gt; *Subject:* [NFS-Ganesha-Support] Ganesha Support Hello Ganesha Support Team, I'm working with a partner to install Ganesha. Unfortunately I'm not permitted to pass any logs due to strict security protocols. I am hoping to find out if there is a possibility to facilitate a call with a US citizen to help understand what we are seeing. At a high level, we are installing nfs-ganesha 2.8.4 with a relatively basic configuration. After starting a load with ANSYS, ganesha appears to fail. Running a previous version of Ganesha, we noticed some files became "invisible" which was the original issue. If this request is possible please let me know. Thanks -- *David Hansen * Support Engineer WekaIO, Inc. | Radically Simple Storage™ Support Line: +1 (855) 969-4030 W: www.weka.io